BotTasks / Support chatbot
Best AI tool for support chatbot
One decision, not a directory. Pricing checked 2026-10-14.
Tidio
Live chat and Lyro AI chatbot for small businesses.
Free tierFree to start; paid from $24.17/mo billed annuallyCustomer Support
Chatbase
Train a chatbot on your own docs and site.
Free tierPaid from $32/mo billed yearlyCustomer Support
- Sign up for Tidio and install the chat widget on your site.
- Enable Lyro, its AI agent, and add your FAQ and help pages as knowledge.
- Test with your 20 most common customer questions.
- Set handoff rules so complex chats go to a human.
- Review conversations weekly and fill knowledge gaps.
Why Tidio
Tidio combines live chat and an AI agent in one widget aimed at small businesses and online stores.
When to choose Chatbase instead
Choose Chatbase if you just need a custom AI chatbot trained on your docs.
This slot is open. Feature your AI tool on matching task pages. See sponsor options
Pricing at a glance
| Tool | Pricing | Free tier |
|---|---|---|
| Tidio | Free to start; paid from $24.17/mo billed annually | Yes |
| Chatbase | Paid from $32/mo billed yearly | Yes |
| Intercom Fin | From $0.99 per Fin resolution; helpdesk seats from $19/mo | No |
| Voiceflow | Free trial; usage-based billing | Yes |
| Zendesk AI | From $19/agent/mo billed yearly; free trial | No |
Pricing changes often; check the official site before buying.
FAQ
What is the best AI tool for support chatbot?
Our pick is Tidio: Live chat and Lyro AI chatbot for small businesses. Pricing: Free to start; paid from $24.17/mo billed annually.
When should I choose Chatbase instead?
Choose Chatbase if you just need a custom AI chatbot trained on your docs.
Does Tidio have a free plan?
Yes. Tidio: Free to start; paid from $24.17/mo billed annually.